First off the pocket hole jig is great and has a solid construction. There was one hiccup. My package was missing the side supports. I sent an email that day to customer service and received an immediate response. That day they put the parts in the mail and sent me a tracking number. With that kind of service you have a repeat customer from me.
What a great product. When it was shipped to me one of the foot of the arms was bent and I contacted customer support and in 2 days had a new foot thank for a well made product
Love it would definitely buy more tools from these people they're very good. love the Viking arm the original the best and these guys are the only ones that have it!!!
Had some problems with one of the Viking Arms I ordered and customer service sent me the replacement piece right away. So happy with the service. Im back on the grind and the Viking arms are slaying the way
Two things I can say about Massca... they stand behind their work, and they are absolutely dedicated to customer satisfaction. Even though the product I ordered had a slight issue, they went "above and beyond" to get a replacement part delivered to me (on the other side of the world, no less).