United StatesThe customer service was impeccable and fast. A few fasteners were missing and I emailed and received an immediate response. The fasteners arrived within days.
United StatesLost the grub screw from my collet. Called Massca customer service to ask what size screw was needed. Massca exceeded my expectations when they offered replacement collets at no cost to me! Really appreciate this - especially when focus on customer satisfaction seems to be diminishing these days
United StatesOrdered the M2 Pro and it arrived quickly and has proven to be a solid pocket hole jig. Replaced my blue plastic jig I had been using. It did arrive missing the stabilizing bars and support blocks but that may have been Amazon’s fault as it looked as if the package had been opened and reclosed. At any rate Massca was very responsive and quickly sent me the missing pieces. Excellent customer support and an excellent product that I highly recommend.
United StatesBit the bullet and purchased one, almost a year ago. Comes in very useful every once in a while. Really saved the day, moving some very heavy office partition furniture.
United States